Simon Walsh – Financial Services Manager
The sector nationally is grappling with the fundamental challenges of making purposeful Service Planning integrate and effective within the complexity of Council service portfolio & shifting custodians of governance.
CT Management Group has for the past decade been working with Councils in the emerging space of Local Government Service Planning and has led 30+ Service Planning engagements.
All Eastern States of Australia are seeing a rise in interest and active utilisation of Strategic Service Planning and Service Management approaches to govern and target delivery of effective and efficient services.
CT Management is now adept at providing implementation support services to establish council-bespoke Service Management Frameworks and provide support to implement routine Service Planning cycles that are integrated with Strategic Financial Planning requirements.
The Service Planning Platform (SPP) to be formally launched in Spring 2023 replaces our previous Service Cost Evaluation Model (SCEM) to deliver a modular solution that meets the Service Management and\or Service Review oversight requirements of Councils.
- Service Profiling – Establishing a database of an nually updated and evolving Service Profiles that provide varying audiences suitable whole-of-council visibility.
- Service Demand Forecasting – Enabling Service Demand driven Service Profile 10-year forecasts which can be aggregated and via CT Management LTFP product provide long term financial scenarios.
- Service Review Prioritisation & Programming – A weighted-score Service Assessment process to allow Service Review prioritisation to fulfil and systemise Councils requirements (including legislated) for continuous improvement.
I look forward to a hosting an Associate launch session to introduce those interested in our Service Planning Consulting approach and our exciting new product.