The sector nationally is grappling with the fundamental challenges of making purposeful Service Planning integrate and effective within the complexity of Council service portfolio & shifting custodians of governance.
CT Management Group has for the past decade been working with Councils in the emerging space of Local Government Service Planning and has led 30+ Service Planning engagements.
All Eastern States of Australia are seeing a rise in interest and active utilisation of Strategic Service Planning and Service Management approaches to govern and target delivery of effective and efficient services.
CT Management is now adept at providing implementation support services to establish council-bespoke Service Management Frameworks and provide support to implement routine Service Planning cycles that are integrated with Strategic Financial Planning requirements.